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In This Issue
EDI Insight Reduces e-Claim Paperwork
Featured How-to: Creating a Template in Outlook 2007
FTC Red Flag Rules
RAC Regions Expand
In the Spotlight...
MedNetwoRx Changes 
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This newsletter is just one of the many changes we're making to better support and serve clients.

 
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TopQuarterly Newsletter  Q2, 2009
Dear,

Greetings and welcome to the premi�re issue of MedNetwoRx Quarterly newsletter. 
At MedNetwoRx we make every effort to be more than just a vendor, we strive to be a resource and trusted advisor to provide our clients with important and timely information and technology.
As a way of showing our support to you and thanking you for your support, we are thrilled to be able to use this newsletter to provide you exclusive information of industry trends and advance notice of upcoming events.   
We hope this newsletter will save you time and resources while keeping you up to date on the latest information. If you have comments or suggestions please let us know.

 
Mark Johnson

Economic Stimulus Package
Stimulus Package
As you're no doubt aware, Congress recently passed one of the largest stimulus packages ever.  Over $20 billion is included in the form of grants and loans as well as other incentives to help push healthcare into the future with the latest technology.  With up to $64,000 available per provider, this will be a huge benefit to medical practices and clinics by providing funding to implement software that will allow one click, electronic access to patient information.  
  • Starting in 2011, "meaningful" EHR users can earn $44,000 under the Medicare plan and $64,000 under the Medicaid plan over 5 years.
  • Early adopters benefit most as about 70% of the payments come in the first two years.
  • Those engaged in PQRI and electronic prescribing can earn an additional $6,000 - $8,000 per year beginning immediately.
  • Physicians that do not adopt an EHR by 2015 will be penalized, though the percentage decreases in Medicare reimbursement rates.

MedNetwoRx invites doctors and practice administrators to contact us to discuss the prospects of this groundbreaking new era in medicine and technology. To find out more about how to make the transition in your practice please click here or contact our sales department at 800.307.3937, or 972.892.7200.

If you would like to read more about this issue please see these sites:
emrandhipaa.com: Details of EMR Stimulus Package
Full text of the Bill
EDI Insight Reduces e-Claim Paperwork

One of the many highlights of this year's MedNetwoRx eCeno User Meeting was a demonstration by Jim Goehrlich from Practice Insight.  Jim showed attendees the EDI Insight product, which is a value added clearinEDI-Insightghouse option.  EDI Insight automates the process of tracking your electronic claims.  Every message from the clearinghouse or payer is electronically attached to the claim, eliminating the need to look through the many paper confirmation reports that your current clearinghouse sends.  You can pull up the patient by name or account number, and with a couple of clicks review the status of any claim you have filed with the entire history of that claim on your screen. From this same screen you can repair and re-file a rejected claim, file a claim appeal, and generate custom timely filing letters formatted with your practice letterhead.  You can also reset and download a missing ERA file or print a single patient EOB in either the Medicare or payer specific EOB format.
 
If you would like to see how it all works we will be offering another EDI Insight Demonstration:  May 12, 2008 at 10:00 am CST / 11:00 EST.  Please email Chanda at Chanda.williams@mednetworx.com if you wish to attend and a link for the meeting will be emailed to you.

Brown Bag Luncheon Schedule Announced

We are very pleased to announce our Second Quarter Centricity BrownBag schedule! We have received positive feedback from our clients regarding   these sessions. Our goal is to offer these sessions both by Webinars as well as in person so that we can reach all of our clients. If there is ever a subject that you would like to be covered in more detail, please let us know.  These classes are held on  the first Tuesday of each month, beginning  at Noon and ending promptly at 1:00PM. Please feel free to bring your lunch with you!
Please RSVP as seats are limited!

May 5, 2009
Security

June 2, 2009
Top 10 Support Calls with Resolution


If you wish to preregister for the next Brown Bag luncheon please click the image below:
How to Create a Template in Outlook 2007

Create email templates you can use for form emails and other commonly formatted messages. Templates enable you to reuse message content, send to common recipients and establish common subject lines. Templates are particularly useful in email newsletters and periodic group messages, where only particular information changes.

Step 1
Open Outlook 2007. Make sure you have an active account fully configured and ready to send email.

Step 2
Write an email message. Select "New" from the main toolbar.

Step3
Customize the email. Add the intended recipients to the "To" and "CC," including any groups. Enter a subject line for the template. Finally, add content to the message and apply any formatting.

Step 4
Save the email as a template. Select the "Office" button, and then "Save As" in the "Save as type" drop-down list. Select "Outlook Template." Give the template a name, and choose a file location, or accept the default folder of "Templates." Click "Save."

Step 5
Use the template. To send an email based on the template, select "Tools," and then "Forms." From there, select "Choose a Form." From the "Look In" drop-down list, select "User Templates in File System." Navigate to the location where you saved the theme if it isn't in the "Templates" folder. Select your template. Make any changes, such as updating the message body content or subject line, or adding or removing recipients, and then click "Send."


FTC Red Flag Rules - Compliance Deadline May 1, 1009
 
What are the FTC Red Flag Rules, and do they apply to my clinic? 

The FTC Red Flag Rules are the rules and regulations associated with the FACT ACT (Fair and Accurate Credit Transactions Act of 2003) signed by then President Bush on December 4, 2003.  The effective date of the Act was January 1, 2008, and the mandatory compliance date is May 1, 2009...only days away. 
 
The purpose of the Act was to establish rules implementing section 114 which requires each financial institution or creditor to develop,implement and maintain a written Identity Theft Prevention Program (to be structured much like the HIPAA program requirements) to detect, prevent, and mitigate identity theft in connection with the opening of certain accounts or certain existing accounts.  For the full FTC Regulation go to http://ftc.gov/os/fedreg/2007/november/071109redflags.pdf  

In short, the Red Flag Rules mandate that "financial institutions or creditors" systematically perform due diligence to prevent identity theft.  There has been much debate around the question of whether or not medical group practices qualify as "creditors" under the rules.  The answer is yes for your practice if "the provider does not regularly demand payment in full for services or supplies at the time of service", which, according to the FTC, would be considered extending credit.  Once you have determined your practice qualifies under this definition as a creditor, then the next qualifying factor to consider is whether or not "the provider maintains covered accounts of its patients."  The FTC defines a covered account as" a consumer account designed to permit multiple payments or transactions, or any other account for which there is a reasonably foreseeable risk of identity theft. For a medical practice, this includes patient billing records." 
 
In order to determine if your practice qualifies as a "creditor" under the Act, and to learn more about how to develop a compliance program, read some of the latest information .........
 
from MGMA
(Medical Group Management Assoc.)
http://www.mgma.com/policy/default.aspx?id=22590

from the FTC
www.ftc.gov/bcp/edu/pubs/articles/art11.shtm

from the AMA
www.ama-assn.org/amednews/2009/03/30/bica0330.htm
 
We will provide you with additional information and resources as they become available.  If you would be interested in a sample Red Flags Policy and Procedures Action Plan, please contact Jan Frey @ jan.frey@mednetworx.com.

RAC Regions Expand

RAC (Recovery Audit Contractors) News
 
Texas, Oklahoma, Florida and New Mexico were added to the eligible RAC regions on March 1, 2009, with clients in Louisiana, Mississippi and Georgia to be eligible for audits beginning August 1, 2009.  RACs identify overpayments and underpayments by CMS to Medicare providers, and every practice should be prepared for audit.  Are you ready?  For more information and answers to FAQs, go to http://www.mgma.com/policy/default.aspx?id=23052.
RAC_region expansion

In the Spotlight.....

Congratulations to BVA Advanced Eye Care in Edmond, Oklahoma for being recognized by MGMA in their "Gold Book" for Performance and Practices of a Successful Medical Group.  They have been recognized for outstanding performance by their AR team in Elk City.  They were the only Oklahoma practice recognized out of 1400 practices surveyed!  Good job!
 
BVA_logoCongratulations also go to Sandy Boles, BVA Administrator for her recent election as President of the ASOA - American Society of Ophthalmic Administrators!  Sandy serves as Executive Director of BVA Advanced Eye Care, a 16-physician/114 FTE anterior segment group practice with 6 primary offices in Oklahoma.  Her responsibilities and activities include oversight of operations, strategic planning, mergers & acquisitions, marketing & brand-building, compliance, mentoring, teaching, writing and learning. This election is an acknowledgement by the membership of Sandy's capable leadership, successful career and her contributions not only to BVA's organization and mission, but also to the ASOA organization.  Sandy is a founding member of ASOA and has been active with the association for more than 20 years.  Awesome!
 
BVA has been a MedNetwoRx eCeno client since December, 2004, and it is our privilege to be associated with such an outstanding organization! 

MedNetwoRx Upgrades
upgrade_1 MedNetwoRx Phone System
Upgrade
  • Queue Implementation means interactive call routing with the ability to hold on the line or leave a message and have your call returned by the next available engineer.
  • Skill based answering allows each issue to be directed to the most qualified teams.
  • Optional messaging is now available, instead of waiting for the next agent you can now leave a message immediately.
 
upgrade_2Quarterly Newsletter
 
This first edition of the MedNetwoRx Quarterly Newsletter is designed to give you related news to our combined fields in the Medical industry and provide helpful insights into your day-to-day work.  It is our goal to keep you informed as to how you and both of our companies fit into the rapidly changing electronic medical environment, as well as give helpful hints for better productivity and software reliability.
 
Each issue of this newsletter will include a featured article, any recent changes to the service that we provide to you, and TechTips directly from our Helpdesk.
 

upgrade_3Network & Application Virtualization
 
As the technology level increases, computers become faster, hard drives become larger, and consequently programs become larger and more complex as well.  This can lead to defects' in available resource across a network, slowing down your connection or crashing the application you are using.  In order to prevent these situations, we have begun the process of Virtualization of all servers responsible for the applications you use on the network environment we provide. 
 
This process makes each server more flexible and resilient to network strain and reduces any downtime that you may experience to almost nil, as each server is backed up in its entirety and can be re-launched in less than the time it takes to report the problem.

We hope you enjoyed this newsletter and found it informative..
 
Sincerely,
 

MedNetwoRx
� Copyright 2009 MedNetwoRx, Inc. All Rights Reserved. MedNetwoRx and its associated logo are trademarks of MedNetwoRx, Inc. in the United States, other countries or both. Other company, product and service names may be trademarks or service marks of others.
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