Privacy

Privacy and Data Protection Policy

Overview

MedNetworx, LLC and its affiliated entities (collectively, “MedNetworx,” “we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information we collect through our websites, online services, forms, and other digital interactions. This INTERNAL PRIVACY POLICY explains what information we collect, how we use it, when we share it, and the choices available to you.

This policy applies to personal information collected through MedNetworx websites and related digital services. Depending on how you interact with us, this may include information you provide directly, information collected automatically through your device or browser, and information we receive from service providers or business partners acting on our behalf.

We use personal information only for legitimate business, operational, security, compliance, and communication purposes, and we handle that information in accordance with applicable privacy and data protection laws. Where required, we provide additional notices or obtain consent before collecting or using certain types of information.

If you have questions about this policy or would like to exercise a privacy right available to you under applicable law, please contact us using the information provided in the Complaints / Dispute Resolution section below.

2.0 Information We Collect

We may collect information you provide directly, such as when you fill out a form, contact us, subscribe to updates, request information, apply for a position, or otherwise interact with us online.

In some cases, we may receive information from service providers, analytics vendors, business partners, or publicly available sources when that information supports our website operations, communications, recruiting, security, or other legitimate business purposes.
We may also collect information automatically through your browser, device, and your use of the website, such as IP address, device identifiers, browser type, pages viewed, links clicked, dates and times of visits, and similar usage information.

3.0 How We Use Information

We use personal information to operate and improve our website, respond to requests, provide information about our services, communicate with you, personalize website content where appropriate, maintain security, prevent misuse, comply with legal obligations, and support our internal business operations.

If you submit information in connection with employment opportunities, we may use that information to evaluate your qualifications and communicate with you about current or future roles. We may also use analytics and related tools to understand website usage, improve performance, and troubleshoot issues, subject to applicable law and the choices available to you.

4.0 How We Share Information

We may share personal information with service providers and partners that perform services on our behalf, such as website hosting, analytics, security, recruiting, customer support, email delivery, and other business operations.

We may also disclose information when required by law, to protect our rights or the rights and safety of others, to investigate fraud or security issues, or as part of a merger, acquisition, financing, reorganization, or sale of all or part of our business.

5.0 Your Choices and Privacy Rights

Depending on where you live and the laws that apply, you may have rights to request access to personal information we hold about you, request correction or deletion of certain information, receive a portable copy of certain information, or opt out of certain types of processing such as targeted advertising, sale, sharing, or profiling where applicable.

Where we rely on consent, you may withdraw it at any time. We may also honor browser-based opt-out preference signals where required by law. To submit a privacy request, please use the contact information provided below. We may take reasonable steps to verify your identity before responding to certain requests.

6.0 Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7.0 Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, to meet legal, regulatory, contractual, security, or operational requirements, and to resolve disputes or enforce our agreements. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.

8.0 Access, Correction, and Requests

If you would like to request access to, correction of, or deletion of personal information, or if you would like to exercise another privacy right available to you, please contact us using the information in the Contact Us section. We will review and respond to requests in accordance with applicable law and may request information needed to verify your identity.

9.0 Cookies and Similar Technologies

  • 9.1

    MedNetworx may use cookies, pixels, SDKs, tags, session replay tools, analytics tools, and similar technologies to operate our websites, remember preferences, improve performance, analyze traffic, maintain security, and support communications or marketing activities where permitted by law.

  • 9.2

    Where required by applicable law, we will obtain consent before placing or activating non-essential cookies or similar technologies. We will also provide clear information about the categories of technologies in use, the purposes they serve, whether third parties may receive information collected through them, and how users can manage their choices.

  • 9.3

    Users can manage cookie preferences through our consent tools where available and through their browser or device settings. If you disable certain technologies, some features or functionality of our websites may not work as intended. Where required by law, we will honor applicable opt-out preference signals and similar browser-based privacy controls.

  • 9.4

    We aim to describe our website tracking practices in plain language and avoid interface designs that make privacy choices harder to understand or exercise. Users should be able to review available options without misleading prompts, preselected consent for non-essential tracking, or unnecessary barriers.

  • 9.5

    Additional information about website tracking technologies, including available choices and controls, may be provided through this INTERNAL PRIVACY POLICY, related notices, and any consent banner or preference center presented to users.

10.0 Click-through Tracking and Analytics

  • 10.1

    Where feasible, MedNetworx should configure website analytics and click-through tracking to limit the collection of personal information and to use aggregated or de-identified information when appropriate.

  • 10.2

    If click-through tracking or similar analytics will collect personal information, it should not be used unless:

    • 10.2.1

      MedNetworx provides meaningful notice about what is collected, why it is collected, how it is used, whether it is shared, and what choices are available to the individual;

    • 10.2.2

      MedNetworx provides a clear, accessible way to manage preferences or opt out where required by law; and

    • 10.2.3

      Data collected through these tools is protected appropriately and retained only as long as needed for the stated purpose.

  • 10.3

    Before using personal information collected through tracking or analytics for a materially different purpose than originally described, MedNetworx will provide additional notice and, where required by law, obtain consent.

  • 10.4

    Sensitive Personal Data will not be collected for use in marketing.

11.0 Sale or Sharing of Personal Information

  • 11.1

    We do not sell personal information for money. If applicable law treats certain advertising, analytics, or similar disclosures as a “sale” or “sharing,” you may have the right to opt out as described in this policy.

12.0 Service Providers and Partners

We may work with service providers, contractors, and business partners that help us operate our website and support our business. Where appropriate, we require these parties to handle personal information in a manner consistent with applicable law and our instructions.

13.0 Children’s Privacy

We do not knowingly collect personal information from children through our websites in violation of applicable law. If you believe a child has provided personal information through our website, please contact us so we can review and address the request. Our websites are not directed to children under 13.

14.0 Marketing Communications

  • 14.1

    If you sign up to receive marketing emails or similar communications, we may use your contact information to send updates about our services, events, or other information we think may interest you, subject to applicable law.

  • 14.2

    You can opt out of promotional communications at any time by using the unsubscribe link or other method provided in the message, or by contacting us directly. Even if you opt out of promotional messages, we may still send non-promotional communications, such as service-related or transactional messages, where permitted by law.

15.0 Contact Us

If you have questions about this INTERNAL PRIVACY POLICY or would like to submit a privacy request, please contact us at privacy@mednetworx.com.

Updates

Effective Date: July 28, 2011
Revised: May 16, 2023
Revised: June 2, 2026

Who We Are

MedNetworx enables your practice to thrive by providing up-to-date IT services tailored to your organization, no matter the size. Our company was founded by healthcare professionals who understand the clinical aspect of practice management and the technology to make your office run efficiently while maintaining compliance.